Product Applications Engineer
Core
Technical resource connecting customers, sales, and engineering to troubleshoot applications, recommend solutions, and drive product improvements for storage and material handling systems.
Role type
Product Applications Engineer
Builds
Storage and material handling solutions
Domain
Manufacturing / Material Handling / Automation
Deliverable
product features
Required skills
3D modeling (SolidWorks), technical drawing interpretation, root cause analysis, customer site visits, product improvement implementation, BOM creation, ERP/MRP familiarity
Preferred skills
Sales or manufacturing engineering experience, material handling domain knowledge, ticketing system familiarity
Technologies
SolidWorks, Excel, CRM, ERP, MRP
Responsibilities
Troubleshoot customer application challenges and recommend suitable products or solutions; Investigate field issues and product complaints to determine root causes; Visit customer sites to assess applications and support sales opportunities; Translate customer feedback into technical requirements and product improvement action plans; Create 3D models, manufacturing drawings, and bills of material for standard products; Collaborate with internal teams to implement corrective actions and product enhancements.