Product Applications Engineer
Core
Technical resource bridging sales, customers, and engineering to troubleshoot applications, recommend solutions, and drive product improvements for storage and material handling systems.
Role type
Product Applications Engineer
Builds
Storage and material handling solutions for manufacturers, retailers, and logistics providers
Domain
Industrial manufacturing / Material handling
Deliverable
product features
Required skills
Mechanical/Industrial/Manufacturing engineering background, CAD modeling (SolidWorks), technical drawing interpretation, problem-solving, cross-functional communication, documentation, project ownership
Preferred skills
Applications engineering, sales engineering, customer-facing technical support, product development, manufacturing engineering, ERP/MRP/CRM systems familiarity
Technologies
SolidWorks, Excel, 3D modeling, CAD, ERP, CRM
Responsibilities
Serve as technical resource for products and applications; work with sales and customers to assess needs and recommend solutions; investigate customer complaints and field issues; identify and advance product improvements; translate customer needs into technical requirements; provide backup applications support including creating drawings and BOMs; support product training and knowledge sharing; visit customer sites to assess applications.
Seniority
Individual Contributor