Site Reliability Engineering Manager
Core
Lead the Site Reliability Engineering team to ensure application health, performance, and capacity for Mastercard Send, a global money transfer solution.
Role type
Senior IC Site Reliability Engineering Manager
Builds
Production-ready, highly available, and secure distributed systems for global payment transactions
Domain
Fintech / Payments / Distributed Systems
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Distributed systems architecture, System design, Capacity planning, Incident response, Automation, Monitoring & Observability, Risk management, Data governance, Compliance, Stakeholder collaboration
Preferred skills
Scripting, Algorithmic thinking, Blameless post-mortem facilitation, Business continuity planning
Technologies
Dynatrace, Splunk, ITSM, Security tools, Network infrastructure
Responsibilities
Serve as primary point of contact for overall application health, performance, and capacity; Partner with development teams to define monitoring and alerting approaches; Expand automation and tooling to reduce toil; Manage production readiness, change activity, compliance, and risk mitigation; Establish and enforce policies for information governance and data integrity; Conduct data management practices to improve data quality and accessibility.
Seniority
Senior, hands-on IC with management responsibilities