Senior Associate
Core
Manage production bugs across Mobile (iOS/Android) and Web platforms by validating, reproducing, prioritizing, routing, and tracking issues to ensure timely resolution.
Role type
Senior Associate Bug Triage Specialist
Builds
Production quality assurance for Mobile and Web applications
Domain
Software Quality Assurance / Mobile and Web Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Software QA experience, bug reproduction and troubleshooting, Jira/T3 proficiency, Root Cause Analysis, data analysis, issue prioritization
Preferred skills
Stakeholder management, process optimization, independent work
Technologies
iOS, Android, Web, Jira, T3, MS Office, Google Workspace
Responsibilities
Analyze and reproduce user-reported bugs across platforms, identify and link duplicate bugs, assess business and technical impact to prioritize issues, route bugs to engineering teams, track bugs through resolution, retest fixes after deployment, analyze auto-resolved bugs and backlog trends, perform Root Cause Analysis, convert vague user reports into actionable technical tickets
Seniority
Mid-level, hands-on IC