Software Engineer, Quality & Automation
Core
Own quality and automation for large enterprise deployments using agentic tooling to find, reproduce, and resolve issues, ensuring environment consistency and improving internal testing.
Role type
Senior IC Software Engineer (Quality & Automation)
Builds
Agentic QA tooling, automated bug resolution workflows, and consistent SaaS/PaaS environments
Domain
SaaS/PaaS infrastructure, Enterprise Software, AI/Agentic Workflows
Deliverable
production ML models | product features | infrastructure
Required skills
Production software engineering, Test automation, CI quality gates, Agentic tooling, Customer-facing issue resolution, Environment parity management, Bug reporting and trend analysis, Internal automated testing improvement, Cross-stack debugging, Ambiguity navigation
Preferred skills
Python, TypeScript, React, Postgres, Hasura, GraphQL, Playwright, Cypress, AWS, Kubernetes, Terraform, Datadog, LLM workflow building, Performance testing, Security compliance (SOC 2, FedRAMP), Audit/Financial domain background
Technologies
Python, TypeScript, React, Postgres, Hasura, GraphQL, Playwright, Cypress, AWS, Kubernetes, Terraform, Datadog
Responsibilities
Maintain environment consistency across SaaS and PaaS deployments to prevent configuration drift; Build automation capacity for bug handling using agentic tooling for triage, reproduction, and routing; Resolve bugs directly using agentic tools and ship fixes; Run and standardize bug bashes for new features; Own bug reporting, severity-weighted trends, and quality dashboards; Collaborate with customers to integrate issue reporting and validation processes; Improve internal automated testing coverage and CI signal; Close the loop from customer-reported issues to preventive test checks; Support agent quality evaluation by curating relevant datasets
Seniority
Senior, hands-on IC