Kundenbetreuer Inbound & Sachbearbeitung (m/w/d) – 2.600 € / Monat HOMEOFFICE
Hybrid
Core
Inbound customer service and administrative processing for the energy sector, handling inquiries, complaints, billing, and data management.
Role type
Customer service representative (inbound) & administrative clerk
Builds
Customer support, billing, and data management processes for energy customers
Domain
Energy industry + Customer service
Deliverable
client delivery
Required skills
Customer service, administrative processing, billing, data management, written and verbal communication, PC/Office applications
Preferred skills
Knowledge of the energy sector
Responsibilities
Handling inbound customer calls and written inquiries, processing complaints and billing, maintaining customer data, collaborating with internal departments
Seniority
Entry-level to Junior