Technology Support Lead - IBM MQ Engineer
Core
Lead infrastructure engineering workstreams to maintain operational stability, availability, and performance of production IBM MQ environments across on-premises and public cloud platforms.
Role type
Senior IC Technology Support Lead (IBM MQ Engineer)
Builds
Production IBM MQ services, disaster recovery plans, and automated remediation workflows
Domain
Enterprise Middleware, Cloud Infrastructure, Observability
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
IBM MQ administration, log and metric correlation, anomaly detection, forecasting, observability tools, ITIL framework, Unix/Windows administration, Python/Java scripting, automation, reliability engineering practices
Preferred skills
AI-driven solutions, public cloud environments, certificate lifecycle management, self-service workflows
Technologies
IBM MQ, AI Cloud, Java, Python, Unix, Windows
Responsibilities
Operate and support IBM MQ environments across development, testing, and production; lead workstreams involving infrastructure engineering technologies; reduce manual effort through automation including scripted remediation and routine health checks; support on-call and escalation coverage for high-severity incidents; contribute to blameless post-incident reviews; provide technical guidance to application teams integrating with MQ
Seniority
Senior, hands-on IC with leadership responsibilities