Manager, IT Operations
Core
Lead infrastructure, cybersecurity, and end-user support functions across cloud and on-premises environments for a computer asset disposal and recycling processor.
Role type
Senior IC IT Operations Manager
Builds
Secure, reliable, and responsive IT services including cloud migrations, hybrid connectivity, and automation improvements.
Domain
IT Operations / Cybersecurity / Cloud Infrastructure
Required skills
Microsoft Azure administration, Identity and Access Management (Entra ID, PIM, MFA), Cloud Security (Defender, Sentinel, Purview), Windows Server & Active Directory, ITSM/ITIL practices, Vendor Management, Budgeting, Disaster Recovery, Incident Response
Preferred skills
CISSP, CISM, Security+, ITIL certifications, ISO 27001 knowledge, SOC 2 readiness experience
Technologies
Azure, Entra ID, Microsoft Defender, Sentinel, Purview, Intune, Windows Server, Active Directory, Microsoft 365, ITSM
Responsibilities
Manage a team of 5+ IT professionals and oversee technology partners; Oversee on-premises and Azure cloud infrastructure performance, availability, backups, and security; Lead infrastructure projects involving cloud migrations and automation; Manage cybersecurity across identity, endpoint, network, email, and cloud environments; Lead Tier 1–Tier 3 IT support across all sites; Coach and develop infrastructure and support professionals; Manage vendors and service providers; Support IT budgets, documentation, asset inventory, and operational reporting.
Seniority
Senior, hands-on IC with people leadership