Kundenbetreuung Energiewirtschaft (m/w/d) – 2.600 € / Monat HOMEOFFICE
Hybrid
Core
Customer service representative for the energy sector, handling inquiries, billing, and data management for private and business customers.
Role type
Customer service representative (energy sector)
Builds
Customer support and billing processes for energy providers
Domain
Energy industry + Customer service
Deliverable
client delivery
Required skills
Commercial training or customer service experience, strong communication skills, PC proficiency, structured and reliable work style
Preferred skills
Knowledge of the energy sector
Responsibilities
Handling customer inquiries and complaints, managing customer and master data, processing billing and market communication tasks, documenting customer issues in IT systems, collaborating with internal departments
Seniority
Entry-level to Mid-level