AI Optimization & Automation Specialist
Core
Design, build, and optimize AI agents and automation workflows to increase speed, efficiency, and scalability across customer service, operations, accounting, and creative functions.
Role type
Senior AI Optimization & Automation Specialist (hands-on IC)
Builds
Production-ready AI workflows, automated systems, and optimization tools for internal operations and customer-facing platforms.
Domain
Healthcare technology, AI, and consumer wellness
Deliverable
production ML models
Required skills
AI agents, prompt engineering, API integration, SaaS platform connectivity, workflow automation, data flow design, cost/performance optimization, technical prototyping, system design
Preferred skills
Experience with creative AI tools (image, video, voice), CRM management, accounting automation, cloud-based tooling
Technologies
AI Agents, ChatGPT, Claude, Gemini, Grok, JSON, APIs, Webhooks, Zendesk, Klaviyo, QuickBooks, Meta, Supabase, Cloudflare, ElevenLabs, Higgsfield
Responsibilities
Identify opportunities to use AI and automation to improve speed and efficiency; Expand AI workflows for Zendesk and customer service; Build AI-assisted accounting workflows around QuickBooks; Expand AI creative capabilities using image, video, and audio tools; Design AI agents and internal workflows connecting SaaS platforms; Eliminate repetitive manual work across departments; Partner with Founders and CTO to turn opportunities into production-ready systems.
Seniority
Senior, hands-on IC
