Principal Software Engineer, Customer Engineering
Core
Partner with customer engineering and OCI leadership to design, troubleshoot, and optimize distributed cloud infrastructure for customer success.
Role type
Principal Software Engineer, Customer Engineering (IC4)
Builds
Cloud resources, distributed computing systems, and data storage solutions
Domain
Cloud Infrastructure / Distributed Systems
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Distributed cloud engineering, Java/C++/C#, Scripting languages, Ansible, Terraform, Kubernetes, Docker, Linux administration, Networking principles, Security concepts, Problem-solving, Technical documentation
Preferred skills
Collaboration with cloud platform teams, Performance tuning, Infrastructure design
Technologies
Ansible, C#, Cloud, Debian, Docker, Java, Kubernetes, Linux, Oracle, RHEL, Terraform, Ubuntu
Responsibilities
Partner with customer engineering and OCI engineering leadership to ensure customer success, Take ownership of issues and drive solutions to resolution, Evaluate solutions and document potential issues affecting customers, Design infrastructure components including cloud resources and data storage solutions, Troubleshoot infrastructure performance, scalability, and reliability issues, Lead initiatives across engineering, operations, and leadership with minimal supervision
