Mitarbeiter Backoffice (m/w/d)
Core
Support the backoffice area, handle customer service, and manage billing and collections for an energy company.
Role type
Backoffice operations specialist
Builds
Customer accounts and billing processes
Domain
Energy industry + backoffice operations
Deliverable
dashboards & analysis
Required skills
Customer service, billing management, collections management, data management, process optimization
Preferred skills
SAP, energy market knowledge
Technologies
SAP
Responsibilities
Support backoffice operations and optimize workflows, Handle customer inquiries and ensure satisfaction, Update customer data, Manage monthly billing, Support accounts receivable and collections