Senior Business Analyst (Platform)
Core
Conduct user and business research to understand customer workflows, analyze and consolidate business information, and translate findings into structured documentation to improve product and platform capabilities.
Role type
Senior Business Analyst (Platform)
Builds
Enterprise software, ERP systems, and platform-based products
Domain
Technology / Enterprise Software
Deliverable
product features
Required skills
requirements gathering, business analysis, process modelling, documentation, training delivery, presentation, systems thinking, process standardization, cross-team coordination
Preferred skills
enterprise software experience, ERP systems experience, platform-based product experience, understanding of enterprise management functions
Technologies
ERP systems, platform-based products
Responsibilities
Conduct user and business research to understand customer workflows and operational practices. Analyze and consolidate business information to translate findings into clear documentation. Provide business training and knowledge sharing to project members. Review test cases and support UAT to ensure business requirement quality. Research and benchmark competing software solutions to recommend product enhancements. Coordinate across multiple product teams to align solutions and guide application integration.
Seniority
Senior, hands-on IC
