Senior Manager IT, Workplace Collaboration & Content
Core
Leading strategy, architecture, and engineering delivery for enterprise collaboration and content platforms, with primary emphasis on Microsoft 365 and Microsoft Purview to enable modern productivity and AI capabilities.
Role type
Senior Manager, IT Workplace Collaboration & Content
Builds
Secure, compliant, and scalable collaboration experiences for enterprise users
Domain
Financial Services / Enterprise IT / Information Governance
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Microsoft 365 administration, SharePoint Online, OneDrive for Business, Microsoft Teams, Microsoft Purview, information governance, compliance technologies, Agile delivery, vendor management, team leadership, technical strategy, automation, access management, data lifecycle management, regulatory translation, risk mitigation, AI capability evaluation, SLA definition, observability practices, policy development, stakeholder collaboration, performance management, industry trend analysis
Preferred skills
Microsoft 365 hands-on experience, SaaS collaboration solutions, desktop infrastructure, digital workplace team leadership, Agile environment experience, Jira/Confluence/Azure DevOps usage, FFIEC Architecture familiarity
Technologies
Microsoft 365, Microsoft Purview, SharePoint Online, OneDrive for Business, Microsoft Teams, Active Directory, Entra ID, Windows 11, macOS, iOS, Android, PowerShell, Microsoft Power Platform, Box, DryvIQ Migrate, Quest On Demand Migration, ShareGate, Jira, Confluence, Azure DevOps, Copilot, Cloud
Responsibilities
Lead, coach, and develop a high-performing engineering team focused on collaboration platforms and content management; Define clear direction, priorities, and measurable goals aligned with Digital Workplace and enterprise strategy; Strengthen talent capabilities in modern workplace engineering, information governance, and compliance technologies; Promote engineering excellence, accountability, and continuous improvement across the team; Partner with infrastructure, security, data, and application teams to deliver integrated solutions; Manage vendor relationships and strategic partnerships, including Microsoft and third-party compliance tools; Own the engineering and lifecycle management of SharePoint Online, OneDrive for Business, and Microsoft Teams; Design scalable information architecture, taxonomy, and metadata frameworks; Establish governance for site provisioning, lifecycle controls, permissions, access management, and external sharing; Improve platform reliability, performance, and adoption through engineering standards and automation; Lead the design and implementation of Microsoft Purview capabilities, including retention, disposition, records management, classification, sensitivity labels, DLP, insider risk, and information protection; Build enterprise data governance frameworks for collaboration content; Work with Cybersecurity, Legal, Risk, and Compliance to translate regulatory obligations into technical safeguards; Ensure our content management practices are auditable and defensible; Define and implement controls to reduce oversharing risk across SharePoint, OneDrive, and Teams; Prepare the environment for AI capabilities such as Microsoft Copilot through exposure reviews, permission cleanup, and sensitive data protection; Apply least-privilege access models and monitor access behavior continuously; Create reporting and insights that help leadership understand data risk posture; Establish end-to-end content lifecycle practices, from creation and classification through storage, retention, archiving, and destruction; Ensure retention and defensible deletion are automated and policy-driven; Align lifecycle policies with business processes and regulatory schedules; Standardize document and records management practices across the enterprise; Define and maintain reference architectures for collaboration services, content management, and information governance; Drive the consolidation of legacy platforms into modern Microsoft 365 services; Ensure our collaboration solutions remain scalable, secure, and sustainable; Evaluate emerging capabilities, including AI and automation; Partner with operations teams to support a smooth transition from engineering to run; Define SLAs, SLOs, and observability practices for collaboration platforms; Implement automation, monitoring, and self-service capabilities; Reduce incidents and manage risk proactively through a closed-loop operating model; Collaborate with senior leadership and stakeholders to understand business needs and shape IT strategy; Provide oversight for IT projects and products, including task assignment, schedules, releases, and stakeholder communications; Establish and monitor expectations to achieve company and department goals; Update policies, standards, procedures, and efficiencies to support our objectives; Manage staff performance, training, evaluation, and professional development; Serve as a technical expert and strategic advisor to senior management, associates, and business units; Ensure team activities follow configuration, change control, and security standards; Contribute to business meetings and special projects by bringing insight into end-user needs; Stay current on industry trends and hold vendors accountable for updates and maintenance
Seniority
Senior Manager, strategic leadership with hands-on technical expertise
