Staff UCC Application Engineer (Operations, Governance, AI-enabled productivity)
Core
Leading Microsoft 365 and enterprise application operations, data governance, and retention systems for Coupang employees.
Role type
Staff UCC Application Engineer (Operations, Governance, AI-enabled productivity)
Builds
Collaboration platforms, cloud-based services, and AI-driven productivity workflows for internal users
Domain
E-commerce, Enterprise IT Operations, Data Governance, Compliance
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
PowerShell, Python, SQL, JavaScript, Microsoft Purview, Exchange Online, SharePoint Online, OneDrive, Teams, Microsoft Graph API, ITIL, API integration, AI tooling for operations
Preferred skills
Microsoft 365 Copilot implementation, eDiscovery, record management frameworks, change management, Google Workspace administration
Technologies
Microsoft 365, Microsoft Purview, PowerShell, Power Automate, Microsoft Graph API, AI productivity tools
Responsibilities
Lead data lifecycle management, retention policies, and record governance; troubleshoot production issues and maintain SLA; automate workflows and reporting using scripts and AI; collaborate with Legal, Security, and Compliance teams on governance standards; monitor platform policies and operational risks; document SOPs and escalate recurring issues
Seniority
Staff, hands-on IC with strategic oversight
