Kundenbetreuer/in (m/w/d) Telefon-/ Onlinebanking
On-site
Core
Inbound customer service representative handling telephone banking transactions and general inquiries for a bank's service center.
Role type
Customer service representative (inbound)
Builds
Customer support for a bank
Domain
Banking
Deliverable
client delivery
Required skills
telephone banking, transaction processing, appointment scheduling, customer service, shift work
Responsibilities
Handle customer inquiries regarding products and services, process telephone banking transactions (transfers, account changes, standing orders, balance checks), manage card blocks, coordinate appointments.