Kaufmännischer Mitarbeiter im Service (m/w/d) – 2.700 €/Monat
Core
Administrative and organizational support for customer service operations in an automotive repair shop, coordinating between customers, workshop, and service advisors.
Role type
Administrative Customer Service Specialist (Automotive)
Builds
Smooth workflow between customers, workshop, and service department
Domain
Automotive / After-sales service
Required skills
Customer service, Data entry and management, Appointment scheduling, Communication, MS Office, Organizational skills
Preferred skills
Automotive industry experience, German language proficiency
Responsibilities
Customer support (in-person and phone), Workshop appointment planning, Data management (customer/vehicle/order), Service document preparation, Administrative support to service advisors, Communication coordination, Spare mobility organization, Invoice preparation
Seniority
Entry-level to Mid-level