Systems Administrator - Tier II
Core
Provisioning and deprovisioning user accounts, resolving Tier I escalations, managing device lifecycles, and maintaining operational infrastructure for a lending platform.
Role type
Tier II Systems Administrator
Builds
User access controls, compliant workstations, and stable on-premises/AWS infrastructure for a lending platform.
Domain
Financial Services / Lending Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Active Directory administration, Microsoft Intune, Microsoft Autopilot, AWS IAM, Datadog monitoring, networking (DNS/DHCP/VPN/Firewall), backup verification, GitLab administration, SOC 2 compliance documentation
Preferred skills
Auto lending domain knowledge, loan origination systems experience, B2B client interaction
Technologies
AWS, Active Directory, Datadog, GitLab, PostgreSQL, MariaDB, Microsoft Intune, Microsoft Autopilot, Windows, Java Spring Boot
Responsibilities
Provision and deprovision user accounts across Active Directory, AWS IAM, and SaaS environments. Resolve Tier I escalations regarding MFA, IAM roles, and permission conflicts. Image, configure, and manage workstations using Microsoft Intune and Autopilot. Verify endpoint compliance against SOC 2 requirements and remediate gaps. Monitor on-premises and AWS resources through health checks and performance baselining. Execute maintenance windows including OS patching and disk administration. Manage DNS, DHCP, VPN, and firewall connectivity. Verify backup job completion and run scheduled restore tests for PostgreSQL and MariaDB. Diagnose and resolve Tier I tickets or escalate with accurate handoffs. Maintain SOPs, runbooks, and change logs.
Seniority
Mid-level, hands-on IC
