Cloud Reporting and Documentation Specialist
Core
Reconcile cloud billing and usage data, maintain technical documentation, and create dashboards to support operational transparency and informed decision-making for federal clients.
Role type
Senior IC cloud reporting and documentation specialist
Builds
Monthly billing summaries, dashboards, reports, and technical documentation
Domain
Federal government / Cloud operations (FinOps)
Deliverable
dashboards & analysis
Required skills
Cloud billing reconciliation, cost analysis, technical writing, dashboard creation, data analysis, stakeholder communication, process documentation, version control, change management
Preferred skills
FinOps principles, CloudHealth/Apptio/AWS Cost Explorer, ServiceNow reporting, user training delivery, PROSCI/ADKAR change management
Technologies
AWS, Azure, GCP, Confluence, SharePoint, ServiceNow, Tableau, Power BI, Excel
Responsibilities
Reconcile monthly AWS, Azure, and GCP billing and usage data, investigating and resolving discrepancies. Maintain technical documentation, process guides, and job aids across Confluence, SharePoint, and ServiceNow. Create and maintain accurate dashboards and reports using Tableau, Power BI, or Excel. Analyze cloud cost and usage trends, identify anomalies or variances, and share insights with stakeholders. Prepare and distribute monthly billing summaries, dashboards, and showback survey results. Assist users and provide basic training on dashboards, documentation, and cloud billing processes.
Seniority
Senior, hands-on IC
