Senior Engagement Officer
Core
Deliver restorative engagement and personal acknowledgement/apology services to clients of the Historical Institutional Abuse Redress program using a trauma-informed approach.
Role type
Senior Engagement Officer (Restorative Engagement Specialist)
Builds
Personal acknowledgement and apology processes for redress clients
Domain
Public sector / Social services / Trauma-informed care
Deliverable
client delivery
Required skills
trauma-informed approach, restorative engagement, stakeholder management, team supervision, relationship building, emotional resilience
Preferred skills
experience with sensitive/distressing material, Aboriginal and Torres Strait Islander background, diverse backgrounds
Technologies
N/A
Responsibilities
Provide restorative engagement specialist services and advice to clients, support organisations, facilitators and internal stakeholders; Supervise and support a small team of employees; Build and maintain positive relationships with key stakeholders to facilitate a partnership approach for the delivery of restorative engagement.
Seniority
Senior, hands-on IC with team supervision