Safer Communities Case Officer
Core
Provide trauma-informed case management, risk assessment, and support for students and staff experiencing sexual misconduct, domestic violence, bullying, and harassment.
Role type
Senior IC case officer (trauma-informed support)
Builds
Support plans and referrals for individuals in crisis
Domain
Higher education + trauma-informed mental health and safety services
Deliverable
client delivery
Required skills
trauma-informed practice, risk assessment, case management, stakeholder engagement, confidentiality management, reflective practice
Preferred skills
experience in university/higher education settings, clinical CRM platforms
Technologies
case management systems, clinical CRM platforms
Responsibilities
manage an independent caseload of sensitive matters, develop support plans, coordinate referrals, respond to enquiries via phone/email, maintain confidential case records
Seniority
Senior, hands-on IC