National Operations Team Leader
Core
Lead daily deployments and patrol response activity for a national security operations centre, managing incidents and supporting frontline teams.
Role type
Senior IC operations team leader (security)
Builds
Patrol response and deployment operations for critical environments
Domain
Security services / Physical security
Deliverable
physical/clinical work
Required skills
workforce planning, rostering, incident management, team mentoring, KPI alignment, compliance management, stakeholder coordination, reporting, safety standards enforcement
Preferred skills
security services provider experience, risk management
Technologies
Security monitoring systems
Responsibilities
Act as first point of contact and escalation for operational matters; oversee daily deployment and patrol response functions; manage incidents and ensure accurate reporting; support training, coaching, and continuous improvement initiatives; coordinate with internal stakeholders to resolve system issues; ensure compliance with workplace health, safety, and operational standards
Seniority
Senior, hands-on IC
