IT Business Analyst
Core
Connect business needs with technology solutions by analyzing processes, gathering requirements, and supporting system implementations for a transport and logistics company.
Role type
Senior IT Business Analyst
Builds
Technology solutions, process improvements, and system implementations for internal stakeholders and customers
Domain
Transport, logistics, and supply chain
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
stakeholder engagement, requirements gathering, workshop facilitation, process mapping, change management, UAT coordination, user training, solution design, JIRA, Visio, Microsoft SQL Server
Preferred skills
Miro, SharePoint, transport/logistics/supply chain industry experience
Responsibilities
Engage with stakeholders to understand business needs and technology challenges; facilitate workshops and requirements elicitation sessions; map existing business processes and identify efficiency improvements; translate business requirements into clear specifications for development teams; evaluate off-the-shelf solutions versus custom development; support system implementations and business process improvement initiatives; act as a change agent for new system adoption; develop and coordinate User Acceptance Testing (UAT) procedures; create and deliver training materials to end users.
Seniority
Senior, hands-on IC
