Senior Program Manager - Engagement & Operational Readiness
Core
Lead engagement and operational readiness for a major core technology modernisation program, preparing the bank for people, process, and operational impacts of changes.
Role type
Senior Program Manager (Change & Operational Readiness)
Builds
Integrated change management and operational readiness plans, readiness maturity assessments, and transition of program deliverables into business-as-usual operations.
Domain
Banking / Financial Services / Core Technology Modernisation
Required skills
Program management, Change management, Stakeholder engagement, Team leadership, Agile and waterfall methodologies, Vendor management, Risk management, Procurement
Preferred skills
CSM, CSPO, PSM II, A-CSM, PMBOK, PRINCE2 certifications
Technologies
Agile, Scrum, Waterfall
Responsibilities
Lead the Engagement and Operational Readiness Stream; Develop and execute integrated change management and operational readiness plans; Lead and develop a team of change specialists; Build and manage relationships with senior business and technology stakeholders; Oversee procurement and vendor-management activities; Ensure agreed benefits are realised and deliverables transitioned to operations.
Seniority
Senior, hands-on IC