Case Manager - Cultural Support
Core
Provide holistic, person-centred case management to Aboriginal and Torres Strait Islander and culturally diverse young people experiencing or at risk of homelessness, focusing on cultural safety, trauma-informed practice, and self-determination.
Role type
Senior IC case manager (youth homelessness)
Builds
Pathways to independence, safe housing, and social connection for young people
Domain
Social services / Youth homelessness / Indigenous and CALD support
Deliverable
client delivery
Required skills
Case management, cultural safety, trauma-informed practice, advocacy, risk management, assessment, case planning, documentation, partnership building
Preferred skills
Experience with Aboriginal and Torres Strait Islander communities, experience with CALD communities, youth work, homelessness services, knowledge of intergenerational trauma
Technologies
None stated
Responsibilities
Deliver individualised case management including assessment, case planning, reviews and risk management; Support Aboriginal and Torres Strait Islander young people to strengthen connections to culture, Country, kinship and community; Support CALD young people to navigate language, migration, settlement and systemic barriers; Advocate for young people and coordinate access to housing, health, mental health, AOD, legal, education and employment services; Build partnerships with Aboriginal and multicultural organisations and service providers; Support young people to develop independent living skills, resilience and social connections.
Seniority
Mid-level, hands-on IC