CareerPlan

Data Analyst – Trades, Ops & Growth Focus

Chatswood, New South WalesFull-time2026-10-09 → 2026-10-22

Core

Transform raw operational data from trade services into actionable insights to identify margin leaks, improve team performance, and drive smarter decision-making for residential maintenance businesses.

Role type

Data Analyst (Trade Services & Operations)

Builds

Dashboards and reporting systems for technician performance, job profitability, and marketing ROI

Domain

Trade services (Plumbing & Electrical) / Operations

Deliverable

dashboards & analysis

Required skills

Data cleaning, data transformation, data visualization, Excel/Google Sheets, Power BI, Google Data Studio, stakeholder communication

Preferred skills

ServiceTitan experience, trade services industry experience, multi-location business experience

Responsibilities

Build and maintain dashboards tracking technician performance and job profitability, Extract and clean data from ServiceTitan and Xero, Monitor daily job margins and flag cost overruns, Analyze marketing ROI and lead conversion by source, Provide weekly and monthly reporting across divisions, Partner with the owner to support forecasting and pricing reviews, Automate reports to free up team capacity

Seniority

Mid-level, hands-on IC