Business Analyst-Data Insights, Translation Services Operations
Core
Own end-to-end analytical work for centralized metrics and reporting, partnering with business teams to deliver actionable insights that drive decisions.
Role type
Senior Business Analyst (Data Insights)
Builds
Dashboards, reporting solutions, and analytical frameworks for operational performance.
Domain
Translation Services Operations / Localization
Deliverable
dashboards & analysis
Required skills
SQL, MySQL, ETL, Tableau, Excel (VBA, pivot tables, array functions, Power Pivot), data visualization, root cause analysis, metric design, stakeholder management
Preferred skills
Python, R, SAS, QuickSight, Power BI, automated reporting development
Technologies
SQL, MySQL, ETL Manager, Tableau, Excel, VBA, Power Pivot, Python, R, SAS, QuickSight, Power BI
Responsibilities
Design and maintain dashboards as a single source of truth for organizational performance; define metric logic and build reporting solutions; conduct root cause analyses on performance variations; partner with business teams to translate needs into structured analytical approaches; proactively identify opportunities to leverage AI/ML to optimize insights and automate workflows; create new metrics and measurement logics; document findings and communicate insights to stakeholders and leadership.
Seniority
Senior, hands-on IC