Complex Fraud Analyst
Core
Lead complex fraud investigations into customer, subscription, and network fraud to identify patterns, root causes, and emerging threats.
Role type
Senior IC fraud analyst (telecommunications)
Builds
Fraud controls, detection capabilities, and risk management processes for Optus
Domain
Telecommunications + Fraud Risk
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
complex fraud investigation, data analysis of large datasets, trend identification, root cause analysis, fraud control design, stakeholder engagement, regulatory compliance reporting
Preferred skills
telecommunications products knowledge, fraud intelligence utilization
Technologies
fraud intelligence platforms, large dataset analysis tools
Responsibilities
Conduct complex investigations into customer, subscription, and network fraud; Monitor and analyse high-risk activity to detect and mitigate fraud losses; Partner with internal stakeholders to resolve fraud risks; Recommend and implement enhancements to fraud controls and risk management processes; Deliver clear fraud insights and risk assessments to support business decisions and regulatory compliance
Seniority
Mid-Senior, hands-on IC