Aged Care Advocate
Core
Provide information, support, and advocacy to older people accessing aged care services to help them understand rights, resolve concerns, and navigate the system.
Role type
Aged Care Advocate (Social Work/Human Services)
Builds
Advocacy outcomes for individual clients and systemic improvements in aged care
Domain
Aged care / Social services / Human services
Deliverable
client delivery
Required skills
knowledge of aged care services and legislation, experience supporting older people and vulnerable groups, communication and negotiation, relationship building, problem solving, independent work, administrative skills, client management systems
Responsibilities
Deliver high-quality advocacy and support, assist clients to understand rights and options, advocate for fair outcomes, facilitate education sessions, maintain accurate records