Director, Executive Operations
Core
Run end-to-end delivery operations for Snowflake's AI-native engineering (FDE) business, managing resourcing, capacity, and execution mechanics to ensure precision and margin discipline.
Role type
Director, Execution Operations (Senior IC with team leadership)
Builds
Global delivery engine for AI-native engineering services
Domain
Enterprise software / AI-native engineering / Professional Services
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Resource management & staffing, delivery process optimization, capacity management (RTB), pricing execution, deal structuring, PSA/ERP/CRM systems proficiency, SQL, AI-enabled analytics
Preferred skills
MBA, experience in enterprise software or services
Technologies
Salesforce, Certinia/FinancialForce, Workday
Responsibilities
Lead resource management and staffing across the FDE delivery business; Drive delivery process optimization to standardize workflows; Own project kickoff and onboarding; Manage ongoing capacity (RTB) balancing demand against supply; Execute pricing support and guardrails; Enable bookings and deal support; Own business-critical metrics (utilization, time to staff, margin); Lead and scale a global Execution operations team
Seniority
Director, global team leadership
