Senior IT Analyst
Core
Senior IT Analyst owning end-to-end IT services, SaaS management, device fleet, office infrastructure, and audit compliance for a fast-growing SaaS company.
Role type
Senior IT Operations Analyst (Hands-on IC)
Builds
IT service processes, SaaS license inventory, device fleet records, audit evidence packages
Domain
SaaS / Enterprise IT Operations
Required skills
IT operations, systems administration, macOS/Apple hardware, MDM, Google Workspace, Okta, networking fundamentals, compliance auditing, root cause analysis, AI tooling
Preferred skills
Corporate security experience, SOC 2/ISO 27001/Vanta, access workflow tools, zero trust networking, Meraki, MSP management, IT certifications
Technologies
Google Workspace, Okta, macOS, MDM, Vanta, Tailscale, Meraki
Responsibilities
Manage onboarding/offboarding and IT request queues; Administer SaaS licenses and spend; Maintain device fleet and office infrastructure; Prepare audit evidence for SOC 2/ISO 27001; Partner with MSP and vendors
Seniority
Senior, hands-on IC