Staff Forward Deployed Engineer
Core
Build and implement production-grade API and AI connectivity solutions for enterprise customers, leading migrations and automation in cloud-native environments.
Role type
Staff Forward Deployed Engineer (Professional Services)
Builds
API gateways, AI gateways, service mesh, developer portals, migration tooling, and automation frameworks
Domain
API Management, AI Connectivity, Cloud-Native Infrastructure, Distributed Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
API gateway implementation, Kubernetes, cloud-native infrastructure, automation frameworks, CI/CD pipelines, Linux, networking, DevOps, Python/Go/Java/JavaScript/Lua, Infrastructure-as-Code (Terraform/Helm/Ansible), major cloud providers (AWS/Azure/GCP)
Preferred skills
API Management/Open Source/Middleware/SaaS/Infrastructure software experience, solving ambiguous problems with minimal supervision, influencing product roadmap from field experience
Technologies
Kong, Kubernetes, Terraform, Helm, Ansible, GitOps, AWS, Azure, GCP, Python, Go, Java, JavaScript, Lua
Responsibilities
Partner with enterprise customers to design and implement Kong-based solutions across cloud, hybrid, and on-premise environments; Lead hands-on implementation of API/AI gateways, service mesh, and developer portals; Build automation frameworks, migration tooling, and reusable accelerators; Drive migrations from legacy API management platforms; Collaborate with customer teams to solve complex technical challenges; Develop production-grade code, scripts, plugins, and infrastructure tooling; Influence product roadmap based on customer feedback; Create reusable best practices and reference architectures
Seniority
Staff, hands-on IC with strategic influence

