Risk Operations Specialist, Payments
Core
Supporting the day-to-day execution and efficiency of payment operations, including workflow management, reconciliation, and issue resolution for ACH, wire transfers, and card payments.
Role type
Payment Operations Specialist
Builds
Accurate payment flows and operational processes for Ramp's payment systems
Domain
Fintech / Payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Payment operations experience, ACH/wire/card payment systems knowledge, reconciliation, cross-functional coordination, regulatory reporting, process documentation, data accuracy focus
Preferred skills
Fintech/startup experience, SQL, risk/compliance operations exposure, customer support systems
Technologies
ACH, wire transfers, card payment systems, NACHA, SWIFT, Zendesk, Salesforce
Responsibilities
Manage daily payment workflows, monitor and reconcile payment activity, coordinate refund and money movement processes, resolve user-reported payment issues, prepare data for audits, identify operational inefficiencies, maintain process documentation
Seniority
Mid-level, hands-on IC