Supporter Liaison
Hybrid
Core
Friendly face (voice) connecting with supporters via phone and email to help them support animal welfare causes.
Role type
Supporter Liaison (Customer Support)
Builds
Supporter engagement and data management for an animal advocacy non-profit
Domain
Non-profit / Animal Advocacy
Deliverable
client delivery
Required skills
Phone communication, Email communication, Data management, Multi-tasking, Emotional resilience
Preferred skills
NFP/animal protection sector experience, Adaptability
Responsibilities
Answering calls and navigating emotional conversations, Processing donations and merchandise purchases, Managing supporter data, Handling campaign enquiries
Seniority
Entry-level / Generalist