New Vehicle Sales Executive
Core
Guiding clients through the entire new vehicle sales journey, from greeting and presenting vehicles to finalizing transactions and coordinating deliveries.
Role type
New Vehicle Sales Executive
Builds
New vehicle sales and customer delivery experience for Mercedes-Benz clients
Domain
Automotive retail / Premium passenger vehicles
Deliverable
product features
Required skills
Customer relationship management, CRM system proficiency, Contract preparation, Vehicle demonstration, Appointment scheduling, Administrative coordination
Preferred skills
Previous sales experience, Automotive industry experience, High-level individual and team performance
Technologies
Mercedes-Benz proprietary systems, CRM
Responsibilities
Greet and assist customers in person, by phone, and via email; Maintain accurate customer records; Present clients to management and assist in finalizing transactions; Schedule appointments for vehicle viewings and deliveries; Liaise with admin, finance, and management teams; Prepare contracts and documentation; Resolve customer service matters.
Seniority
Individual Contributor, Entry to Mid-level
