Independent Living Assistant Co-Ordinator
Core
Support the day-to-day operation of Independent Living services in retirement housing developments, ensuring consistent service delivery, tenant wellbeing, and staff coordination.
Role type
Senior IC operations coordinator (retirement housing)
Builds
Independent Living services for older adults in retirement housing
Domain
Social care / Retirement housing
Required skills
Team leadership, service delivery management, tenant relationship management, complaint handling, GDPR compliance, flexible scheduling
Preferred skills
Experience in housing management, interest in working with older people
Technologies
None stated
Responsibilities
Maintain regular contact with tenants to support wellbeing and identify concerns; ensure complaints are recorded and escalated; assist with the smooth running of the meals service; maintain consistent practice across developments; motivate and support staff teams.
Seniority
Senior, hands-on IC