Operations Manager
Core
Manage day-to-day aeromedical operations for CareFlight's Eastern Operation team in Sydney, ensuring contractual compliance, KPI delivery, and coordination of missions and assets.
Role type
Senior Operations Manager (Aeromedical)
Builds
Air ambulance missions, patient transport services, and operational support for defense, government, and commercial contracts.
Domain
Healthcare + Aviation
Required skills
operational management, aviation operations knowledge, resource negotiation, stakeholder management, process improvement, data reporting, roster management, problem-solving, client relationship management, database maintenance.
Preferred skills
tertiary qualifications in relevant discipline, management experience in aviation/health/not-for-profit sectors.
Technologies
reporting software, roster systems, databases.
Responsibilities
Coordinate missions during high-tempo operations; liaise with stakeholders to align asset and crew availability; oversee contract compliance and KPI delivery; lead resolution of unscheduled offline time; define and streamline operational processes; maintain mission information for statistical reporting; produce reports for clients and external stakeholders; collaborate on business development and client growth; develop operational guidelines and policies; provide after-hours operations support.
Seniority
Senior, hands-on IC