Multicultural Support Officer
Core
Support clients and community members to achieve self-agency and thrive through settlement services, language support, and cultural consultancy.
Role type
Multicultural Support Officer (Settlement & Integration)
Builds
Settlement pathways for new arrivals to Australia
Domain
Social Services / Migration & Settlement
Deliverable
client delivery
Required skills
Language proficiency (English + community language), digital literacy, case management, facilitation, driving, cultural consultancy
Preferred skills
Facilitation & training experience, case management experience, driver's license, own vehicle
Technologies
Microsoft Office, navigation tools, digital case management systems
Responsibilities
Welcoming and orientating new arrivals; providing language support for client interactions; transporting clients to appointments and activities; assisting with accommodation inspection and settlement; conducting orientation workshops; engaging with ethnic and faith communities; writing case notes and performing administration.
Seniority
Individual Contributor