Senior Solution Architect - Voice
Core
Designing and deploying AI language solutions for real-time voice translation in enterprise environments, bridging technical architecture with strategic sales to win deals and shape product roadmaps.
Role type
Senior Solution Architect (Voice AI)
Builds
Real-time speech-to-speech interpretation systems, contact centre integrations, and scalable voice AI architectures for enterprise clients.
Domain
AI / Voice Technology / Enterprise Communications
Deliverable
production ML models | product features
Required skills
Solution Architecture, Technical Pre-Sales, Voice Stack (SIP/VoIP/IVR, CCaaS), Contact Centre Platforms (Genesys, NICE, Five9, Amazon Connect), Speech-to-Text/Text-to-Speech, LLM-based Conversational AI, WebSocket/API Integration, AWS Cloud Architecture
Preferred skills
Enterprise instincts, Systems mindset, Ability to translate customer pain into roadmap influence
Technologies
Genesys, NICE, Five9, Amazon Connect, AWS, WebSocket, SIP, VoIP, IVR, LLMs
Responsibilities
Lead technical discovery and validation for enterprise prospects and partners; Advise on end-to-end voice architecture across the full stack; Enable partners to deploy and scale voice AI globally; Provide structured feedback to product and engineering on latency, quality, and integration gaps.
Seniority
Senior, hands-on IC
