Review Officer
Core
Assess applications to review fines and payment plans, applying laws and policies to make fair decisions.
Role type
Administrative review officer
Builds
Fair fine review decisions and payment plan approvals for the public
Domain
Government enforcement and community safety
Required skills
Judgment, policy application, Microsoft Office, clear communication, record keeping
Responsibilities
Make fair and informed decisions about fine reviews and payment plans; answer questions and give clear advice to the public; apply laws, policies and procedures to help manage fines; help improve team processes and systems; keep accurate records and reports.