Head of Operations / COO
Core
Lead end-to-end operations including customer onboarding, order execution, supplier and carrier coordination, and issue resolution for a seed-stage AI company serving manufacturers.
Role type
Senior IC Head of Operations / COO
Builds
Scalable service processes, metrics, and playbooks for manufacturers
Domain
Manufacturing operations + Supply chain logistics
Deliverable
production ML models
Required skills
Operations leadership, Supply chain management, Procurement, Logistics, Process design, Systems thinking, Vendor relationship management, Team building, Financial planning, Issue resolution
Preferred skills
Experience serving food, consumer goods, cosmetics, or chemicals manufacturers, Freight brokerage, Third-party logistics, Early-stage startup experience
Technologies
None stated
Responsibilities
Own operations end to end, Build processes and metrics to scale service, Partner with engineering on AI automation workflows, Manage supplier and freight operations, Hire and lead the operations team, Work with founders on planning and finance
