Store Manager - Chatswood Chase
Core
Lead, coach, and develop a high-performing retail team to deliver exceptional customer experiences and drive commercial results in an optical retail store.
Role type
Senior retail store manager (optical)
Builds
Optical retail store operations, customer service experiences, and team performance
Domain
Retail / Optical / Eyewear
Deliverable
product features
Required skills
Team leadership and coaching, Sales and store performance management, Operational compliance and standards, Roster and labour planning, Customer experience delivery, Commercial mindset
Preferred skills
Mandarin language capability, Optical or optics industry experience
Technologies
None stated
Responsibilities
Lead, coach, and develop a high-performing retail team; Drive sales, customer experience, and overall store performance; Oversee day-to-day store operations, compliance, and performance standards; Manage rosters, budgets, and labour efficiency; Partner closely with Optometrists and Optical Dispensers to deliver an exceptional experience
Seniority
Senior, hands-on IC