Customer Service/ Sales Support (Gladstone, QLD)
Core
Provide sales support and customer service for an industrial supplier serving welding, mining, engineering, and manufacturing sectors.
Role type
Customer Service / Sales Support Representative
Builds
Sales quotations, customer orders, and product distribution logistics
Domain
Industrial supply (welding, mining, engineering, manufacturing)
Deliverable
product features
Required skills
Customer liaison, data input, sales process management, ERP system usage, account portfolio management
Preferred skills
Industrial background, welding or safety equipment experience
Responsibilities
Answer inbound phone enquiries, prepare quotations, enter sales orders into ERP, resolve customer concerns, liaise with internal departments for delivery coordination
Seniority
Individual Contributor
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