Quality, Safety & Risk Officer
Core
Manage and reduce organisational risks, handle complaints and incidents, and support safety, child protection, and safeguarding within an Aboriginal Community Controlled Organisation.
Role type
Quality, Safety & Risk Officer
Builds
Safe, high-quality service delivery environments aligned with regulatory and cultural standards
Domain
Not-for-profit social services (Primary Health, Social Services, Elders & Disability, Early Childhood Education)
Deliverable
dashboards & analysis
Required skills
risk management, incident investigation (ICAM, Root Cause Analysis), policy development, WHS system auditing, regulatory reporting, trend monitoring, cultural safety principles
Preferred skills
Aboriginal or Torres Strait Islander background
Technologies
Microsoft Office, IT/software for administrative processes
Responsibilities
Manage and reduce risks across the organisation; Handle compliments, complaints, and incidents; Support safety, child protection, and safeguarding; Write and update policies; Support teams to improve standards; Help build a culture of safety and continuous improvement
Seniority
Mid-level, hands-on operational role