Client Consultant
Core
Deliver exceptional customer experiences and drive commercial success for high-net-worth clients in a luxury watch boutique.
Role type
Senior Client Consultant (Luxury Retail)
Builds
Long-term client relationships and boutique business growth
Domain
Luxury retail / High jewelry and watches
Deliverable
client delivery
Required skills
Luxury retail sales, clienteling, HNW/VIC client engagement, team coaching, CRM management, product expertise, sales target achievement
Preferred skills
Supervisory experience, leadership in luxury environment
Responsibilities
Deliver outstanding customer experience from sales to after-sales, manage and develop a portfolio of high-potential clients, build long-term client relationships, support client acquisition, apply advanced selling techniques, maintain product knowledge, manage client database, coordinate with internal stakeholders, achieve sales targets, participate in boutique events, manage stock and merchandising, coach and mentor team members, uphold brand standards