NDIS Service Delivery Assistant
Core
Provide vital support to the Service Delivery team to ensure quality outcomes for NDIS participants by managing operations, scheduling, and documentation.
Role type
Senior NDIS Service Delivery Assistant / Operations Coordinator
Builds
Participant services and supports within the NDIS sector
Domain
Disability services / Community services
Deliverable
client delivery
Required skills
NDIS processes knowledge, rostering and scheduling, data entry, stakeholder communication, multitasking, computer systems proficiency
Preferred skills
Experience as Senior Support Worker, Team Leader, Service Coordinator, or Rostering Coordinator
Technologies
Rostering and scheduling systems
Responsibilities
Supporting day-to-day service delivery operations, assisting with scheduling and rostering, maintaining participant records and documentation, troubleshooting operational challenges, supporting the NDIS Manager with daily activities, participating in a rotating on-call roster
Seniority
Senior, hands-on IC