Rostering Coordinator
Core
Schedule and roster home care staff to ensure reliable, high-quality in-home care for older people in the Melbourne community.
Role type
Operations Rostering Coordinator
Builds
Staff schedules and rosters for home care delivery
Domain
Home care / Elderly care / Community services
Required skills
rostering, scheduling, staff optimization, cost allocation, process improvement, documentation, stakeholder communication
Preferred skills
problem solving, attention to detail, autonomous work, professional phone manner
Technologies
rostering systems
Responsibilities
Ensure effective rosters are completed in a timely manner; match client needs with employee skills and availability; communicate with employees and team members; document rostering notes; follow up on service delivery failures; approve timesheets; optimize staff allocation and costs; contribute to process improvements
Seniority
Mid-level, hands-on IC