Coates Career Opportunities Customer Service Coordinator
Core
First point of contact for customers at a branch, ensuring they receive best service with equipment solutions.
Role type
Customer Service Coordinator
Builds
Customer service interactions, hire schedules, quotes, invoices, and equipment logistics coordination
Domain
Construction, mining, and engineering equipment hire
Deliverable
client delivery
Required skills
face-to-face customer service, phone/email communication, scheduling, quoting, invoicing, logistics coordination, supplier liaison, MS Office (Word, Excel, Outlook), technical information absorption
Responsibilities
Address customer needs in person, by phone, and email; generate hire schedules, quotes, and invoices; coordinate equipment deliveries, transfers, pick-ups, repairs, and breakdowns; liaise with suppliers to support customers
Seniority
Entry-level to Junior
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