Senior Client Advisor | Full-time | Sydney Westfield
Core
Delivering high-standard luxury customer service and strategic selling to cultivate client relationships and achieve sales targets in a jewelry retail environment.
Role type
Senior Client Advisor (Luxury Retail)
Builds
Jewelry products and personalized client experiences
Domain
Luxury Retail / Jewelry
Deliverable
client delivery
Required skills
strategic selling, consultative selling, customer relationship management, sales coaching, problem-solving, luxury standards presentation
Preferred skills
gemology knowledge, previous senior sales experience in luxury retail
Responsibilities
Execute individual annual net sales plans, assist customers with merchandise selections using strategic selling, cultivate customers with personalized interactions, manage customer issues and complaints, mentor and coach Client Advisors, support store opening and closing duties
Seniority
Senior, hands-on IC