Franchise Performance Partner – Gloria Jean's (NSW)
Core
Support and develop Gloria Jean's Franchise Partners across the New South Wales network to drive operational excellence and commercial performance.
Role type
Franchise Performance Partner (Retail/Food & Beverage)
Builds
Franchise partner capability and consistent brand standards across multiple stores
Domain
Food & Beverage Franchising
Required skills
Leadership and management, Multi-site store performance management, Financial literacy, Problem solving, Adaptability, Driver's license
Preferred skills
Coaching and training experience, Commercial acumen
Responsibilities
Build coffee knowledge and beverage craftsmanship across the network, Develop franchise partner and team capability through coaching and training, Deliver onboarding and operational training, Identify capability gaps and implement development plans, Ensure stores meet brand presentation and marketing standards, Ensure compliance with food safety and hygiene requirements
Seniority
Mid-level, hands-on operational support
